How to


Please find below some info on how to purchase at the Sananda Maitreya Online Store

>> HOW TO ORDER:
Have a look at our catalogues ( merchandise, music and video ) and click on the selected items to add to the cart. At anytime you can see your selected items by clicking on the link Cart.

>> HOW TO LOG IN:
To register at the site please click on Log in and insert your email address and the password you selected in your registration. If you haven't registered yet please click on Register Now and fill the registration form with your data. You will receive a confirmation email to activate your account.

>> HOW TO PURCHASE:
After having added your items to the cart, please log in at the site by clicking at Log in (for further explanation please read How to log in). Go to the Cart section to see your selected items. If you wish to modify your order ( its number, size etc.) or delete it, please use the appropriate link and when completed click on Refresh to make your change effective. To proceed and confirm your operation, please click on the link : Complete and pay your order. In case your order also includes articles that will be shipped you will be asked to fill in some info regarding your shipping ( address, code, country, telephone etc.). Once you have completed this procedure you will be redirected on the Secure Server of Banca Sella to make the payment. The connection with the Secure Server of Banca Sella has a https protocol that warrants you high standards of security and data protection.

>> HOW TO PAY:
Accepted payments: by credit card with Visa or Mastercard, PayPal.
All prices are in EUROS, for international customers the currency conversion is done automatically via PayPal or Visa / Mastercard, when you confirm your transaction. There are no extra charges applied.

>> HOW TO DOWNLOAD THE MP3 FILES:
Once you have paid you will be redirected to the download page to start your download. For security reasons the page will appear only once, so make sure you do not close or refresh the page before your download is complete. To download the files right-click with your mouse on the link and select “save as”. After having downloaded all mp3s please click on Exit or log out to terminate the log out procedure. According to your internet connection speed, you can decide to download the Mp3 Albums by clicking on the Zip File at the top of the page or by selecting song by song. All files are compatible with both PC and MAC computers and mobile devices.

>> HOW TO RETRIEVE YOUR FILES:
If you have troubles with your download please contact our support team at download@sanandamaitreya.com and please attach your Banca Sella receipt. You will be contacted and given the procedure to retrieve the missing files.

>> INFO ON YOUR SHIPPED ITEMS:
All shipping is made with Poste Italiane with an insured mail.
The fees ( including order procedure, shipping and delivery ) are the following :
6 euros for shipping within Italy
9 euros for shipping within Europe
12.5 euros for shipping outside Europe

PS For all orders containing n°3 or more items there will be an additional cost of 5 euros for weight surcharge.

For any further info please do not hesitate to contact our support team at download@sanandamaitreya.com